Here is how to do this:
- Log in to your customer account using your email address and password.
- In the section "My orders" you will find the option "Query about this product".
- Choose the subject which corresponds to your question.
- Write your message.
- Click "Submit".
The seller will respond to you within 1-2 working days via email.
During this time, please check your email inbox as well as your spam/junk folder.
If you do not receive a response from the seller within 2 working days, please contact us.